Shipping policy

We aim to make sure your bird's nest drinks arrive safely and fast! Here is a simple guide to our shipping process.

1. Shipping Fees (Quick Look)

2. Order Processing

We are dedicated to preparing your order quickly:

Processing Time: All orders are processed, packed, and ready to ship within 1 to 2 business days (Monday to Friday, excluding holidays).

Confirmation: You will receive an email confirmation once your order is placed, and another email with tracking details once your package is shipped.

3. Estimated Delivery Times

Once your order has been shipped, the delivery usually takes 2-3 business days.

Note: Delivery times are estimates and may vary due to high volumes or unforeseen weather conditions. We will always keep you updated if we anticipate significant delays.

4. Tracking Your Order

You will receive a Tracking Number via whatsapp/email as soon as your order leaves our facility.

5. Address Accuracy

Please double-check your shipping address during checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you spot an error right away, please contact us immediately so we can try to fix it before it ships.

6. Need Help?

If you have any questions about your order or our shipping process, please do not hesitate to reach out to our customer support team:

Email: order@slfinestfood.com

WhatsApp/Phone: +6011-1101 6277